Ratings & Reviews
Resident Reviews
|Recommended: YesNoise — I live in a 2 bedroom flat below 2 separate townhomes above my one unit. 1 units kitchen and living area are above my bedrooms which causes the main disturbance. The 2nd is over my living area. Not as much noise.
|Recommended: NoVarious Issues — Neighbors are lovely. Front Office staff is lovely. Noise is not an issue even with other apartments having kids. We have enjoyed the social aspect of this place.
Cars are sideways parking in spots in the parking lot. Pulling up to a van and a truck that have pulled in sideways to take up two spots and stayed several hours. Just parked somewhere else but it would be nice to have something in place to prevent it.
I find trash in front of my gate everyday. The dog stations are always overflowing. Landscaping looks great. Love the pond. Dog park is a little disappointing. Would like to have some grass and more places to sit. Even fake turf would be nice
Patches all over the place in my apartment but it's to be expected. Creaky floors. It's only gotten worse the more we let maintenance come in. See below
If I could give no stars for maintenance I would. I really wish I could say it's just a hiring issue and needing more people but it's not the wait so much as the quality of work they give. They give notice but when they do come in the work is being rushed and has led to big mistakes. I'd rather wait on vendors than deal with water damage in my ceiling from not installing a faucet in the shower correctly. We saw a leak get progressively worse one morning after taking showers. We called the emergency line because it was Sunday. They said it was not an emergency just stop using our only shower. We had to resort to friends houses and sponge baths while we were waiting for a plumber only to find out a sealant wasn't put on the new faucet and was causing a leak in the wall. Then we have to allow drywall repair. And now we are still waiting to hear on when the ceiling will be painted repatched and when the wall will be repainted. But painters don't like occupied residences we were told this mind you so it may never get painted.
I'm sorry I had to give a review like this but I would be embarrassed to recommend this place to my friends. If your maintenance team doesn't want to help people than I honestly don't know why they're customer facing at all. If they are overworked leading to mistakes like this, cannot offer advice for how to solve problems in the apartment fuses went out, could not tell me which breaker to reset just told me to try them all. Oh that didn't work Put in a work order then why even have a maintenance team We were walking the apartment, that we paid all this money for, for the first time, on our move in day, and they did not change the locks. Did not change the blinds. From the very start this has just been one bad experience to another.
|Recommended: YesGreat place — Great place to live
response from property -Good morning!
Thank you very much for your kind words about Club Hill Apartments!
We are delighted that you have chosen to make Club Hill your home and thank you for sharing your positive experience through a review.
|Recommended: NoBad maintenance — I’ve just moved two months ago and I already had a leak in my apartment and it was turned in late the first day I moved in. I have to be behind property staff to fix things and I don’t even have a mailbox yet. I’m just here until my lease finish.
Thank you for your feedback. We sincerely apologize for your experience so far at Club Hill Apartments. We will reach out to you via phone call to confirm that the above mentioned concerns have been resolved.
|Recommended: YesNice quiet place to live
Thank you for taking the time to leave us a great review! We truly appreciate it, and we appreciate great residents like you!
~ Your Club Hill Team
|Recommended: YesI moved in back in November,and the upgrades they have made are amazing I am living luxury For Less,and I love that The staff is also very friendly
Thank you for taking the time to leave us a great review! We always appreciate great residents like you!!
~ Your Club Hill Team
|Recommended: YesWe love living here — My daughter and I love living here. The grounds are clean with lots of greenery, plenty go parking, lovely neighbors, and we love our little apartment. The place is well designed and well taken care of. We highly recommend Club Hill
Kimberly,
Thank you for the kind words, Kimberly! We’re so happy to hear that you love living here at Club Hill. We’d love to continue providing great service to such an awesome resident like you. You and your daughter are a great addition to our community.
~Your Club Hill Team
|Recommended: YesGood — Yes
Mr. Noori,
Thank you for taking the time to leave us such a great review. We were sad to see you go, but enjoyed having you as a great resident for the short time that we did. Good luck to you!
~ The Club Hill Team
|Recommended: YesMain — The maintenance man was very professional when he contacted me. He knew exactly what was wrong with it. Fixed it quickly
Ms. Launstein,
We appreciate you taking the time to leave us such a great review. It boosts our maintenance teams spirits when they hear back about how great they are doing. We hope we can continue providing such great service to you, and we appreciate great residents!
~ Your Club Hill Team
|Recommended: YesMy Living Experience — This so far has been a great place to live at. The staff is super nice and I truly will recommend anyone to become apart of the Clubhill family.
Ms. Rivers,
Thank you so much for taking the time to leave us such a great review. I was so happy to assist you in your application and move in process as you were absolutely great to work with. We take great pride in providing great customer service to all our residents and potential residents. We are beyond happy to have you as part of our Club Hill Family!
~ Your Club Hill Team
|Recommended: YesGreat — I am a 71 year old new resident of Clubhill. I love my apartment. The floor plan is perfect. The office staff is friendly,kind and helpful. My experience with maintenance staff has been very positive. Having fun with my grandson in the pool on his visits is awesome. I highly recommend Clubhill
Thank you so much for taking the time to leave us such an amazing review! We are so happy that you and your grandson can enjoy our beautiful pool. Our maintenance team truly is the best of the best and it really boosts their spirits when they receive positive feedback!
~ Your Club Hill Team
|Recommended: YesGreat place for good prices — A great place to live with friendly staff. Great location with access to a walking biking trail. Super happy we were able to move here when we came to Columbus
Thank you so much for taking the time to leave us a great review! We are so happy to have great residents like you.
~ Your Club Hill Team
|Recommended: YesNice and Quiet — I have lived here for about 4 years and have enjoyed my time living here. My kids and I feel safe and it is in a great school district. If you are thinking about moving here you will not be disappointed
Thank you Evelyn for leaving us a great review!
We want nothing more than to ensure all of our residents are taken care of in a great environment. We are so happy to hear that we have hit the mark for you! We appreciate great residents like you.
~Your Club Hill Team
|Recommended: YesI like it so much me and my family both of them — Good
Thank you Mr. Patel for the great review. We enjoy having your sweet little family here at Club Hill!
|Recommended: YesGreat place to live. — Peaceful....
Ms. Stevenson,
Thank you for taking the time to leave us such a great review.