Ratings & Reviews

Overall Rating

4
(125 reviews)
91.2% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Tyquanna W. - |Recommended: NoDon’t recommend — There staff members are rude not all
response from property -Thank you for your feedback. I'm so sorry to read that you've experienced less than excellent customer service from the staff members. We strive to provide everyone with excellent customer service along with the utmost respect as we appreciate each of our residents so much. I would like to speak with you regarding your experience. Please give the office a call at 706-327-4545 at your earliest convenience, we look forward to speaking with you soon. Have a great evening!
submitted by Marcus F. - |Recommended: YesReview — Nice apartments
response from property -Good Morning! Thank you for you review Mr. Farmer! Thank you for living with us here a Club Hill. If there is anything you need, please feel free to reach out to us. Have a great day! Club Hill Staff
submitted by Xavier L. - |Recommended: YesMaintenance Staff — They have even prompt and perfect on timing with getting the requests taken care of. Not to mention they clean up directly after.
response from property -Good Afternoon Mr. Lewis! Thank you so much for your kind review! We strive to deliver the great customer service, and ensure resident satisfaction! We are so happy that you enjoy living here at Club Hill as much as we enjoy having you here with us! If there is anything we can do for you, please do not hesitate to reach out at anytime! We are here for you. Thank you from your Club Hill Staff!
submitted by Mackenzee G. - |Recommended: YesOverall — No complaints. Been here a month and haven’t had any issues
response from property -Thank you for you kind review! We love having you here with us at Club Hill Apartments!
submitted by Syricia P. - |Recommended: YesNoise — I live in a 2 bedroom flat below 2 separate townhomes above my one unit. 1 units kitchen and living area are above my bedrooms which causes the main disturbance. The 2nd is over my living area. Not as much noise.
submitted by Mckinsi R. - |Recommended: NoVarious Issues — Neighbors are lovely. Front Office staff is lovely. Noise is not an issue even with other apartments having kids. We have enjoyed the social aspect of this place. Cars are sideways parking in spots in the parking lot. Pulling up to a van and a truck that have pulled in sideways to take up two spots and stayed several hours. Just parked somewhere else but it would be nice to have something in place to prevent it. I find trash in front of my gate everyday. The dog stations are always overflowing. Landscaping looks great. Love the pond. Dog park is a little disappointing. Would like to have some grass and more places to sit. Even fake turf would be nice Patches all over the place in my apartment but it's to be expected. Creaky floors. It's only gotten worse the more we let maintenance come in. See below If I could give no stars for maintenance I would. I really wish I could say it's just a hiring issue and needing more people but it's not the wait so much as the quality of work they give. They give notice but when they do come in the work is being rushed and has led to big mistakes. I'd rather wait on vendors than deal with water damage in my ceiling from not installing a faucet in the shower correctly. We saw a leak get progressively worse one morning after taking showers. We called the emergency line because it was Sunday. They said it was not an emergency just stop using our only shower. We had to resort to friends houses and sponge baths while we were waiting for a plumber only to find out a sealant wasn't put on the new faucet and was causing a leak in the wall. Then we have to allow drywall repair. And now we are still waiting to hear on when the ceiling will be painted repatched and when the wall will be repainted. But painters don't like occupied residences we were told this mind you so it may never get painted. I'm sorry I had to give a review like this but I would be embarrassed to recommend this place to my friends. If your maintenance team doesn't want to help people than I honestly don't know why they're customer facing at all. If they are overworked leading to mistakes like this, cannot offer advice for how to solve problems in the apartment fuses went out, could not tell me which breaker to reset just told me to try them all. Oh that didn't work Put in a work order then why even have a maintenance team We were walking the apartment, that we paid all this money for, for the first time, on our move in day, and they did not change the locks. Did not change the blinds. From the very start this has just been one bad experience to another.
submitted by Dalando S. - |Recommended: YesGreat place — Great place to live
response from property -Good morning! Thank you very much for your kind words about Club Hill Apartments! We are delighted that you have chosen to make Club Hill your home and thank you for sharing your positive experience through a review.
submitted by Kassandra G. - |Recommended: NoBad maintenance — I’ve just moved two months ago and I already had a leak in my apartment and it was turned in late the first day I moved in. I have to be behind property staff to fix things and I don’t even have a mailbox yet. I’m just here until my lease finish.
response from property -Thank you for your feedback. We sincerely apologize for your experience so far at Club Hill Apartments. We will reach out to you via phone call to confirm that the above mentioned concerns have been resolved.
submitted by Joel G. - |Recommended: YesNice quiet place to live
response from property -Thank you for taking the time to leave us a great review! We truly appreciate it, and we appreciate great residents like you! ~ Your Club Hill Team
submitted by Raven P. - |Recommended: YesI moved in back in November,and the upgrades they have made are amazing I am living luxury For Less,and I love that The staff is also very friendly
response from property -Thank you for taking the time to leave us a great review! We always appreciate great residents like you!! ~ Your Club Hill Team
submitted by Kimberly B. - |Recommended: YesWe love living here — My daughter and I love living here. The grounds are clean with lots of greenery, plenty go parking, lovely neighbors, and we love our little apartment. The place is well designed and well taken care of. We highly recommend Club Hill
response from property -Kimberly, Thank you for the kind words, Kimberly! We’re so happy to hear that you love living here at Club Hill. We’d love to continue providing great service to such an awesome resident like you. You and your daughter are a great addition to our community. ~Your Club Hill Team
submitted by Hameed N. - |Recommended: YesGood — Yes
response from property -Mr. Noori, Thank you for taking the time to leave us such a great review. We were sad to see you go, but enjoyed having you as a great resident for the short time that we did. Good luck to you! ~ The Club Hill Team
submitted by Amber L. - |Recommended: YesMain — The maintenance man was very professional when he contacted me. He knew exactly what was wrong with it. Fixed it quickly
response from property -Ms. Launstein, We appreciate you taking the time to leave us such a great review. It boosts our maintenance teams spirits when they hear back about how great they are doing. We hope we can continue providing such great service to you, and we appreciate great residents! ~ Your Club Hill Team
submitted by Ventria R. - |Recommended: YesMy Living Experience — This so far has been a great place to live at. The staff is super nice and I truly will recommend anyone to become apart of the Clubhill family.
response from property -Ms. Rivers, Thank you so much for taking the time to leave us such a great review. I was so happy to assist you in your application and move in process as you were absolutely great to work with. We take great pride in providing great customer service to all our residents and potential residents. We are beyond happy to have you as part of our Club Hill Family! ~ Your Club Hill Team
submitted by Delwanda T. - |Recommended: YesGreat — I am a 71 year old new resident of Clubhill. I love my apartment. The floor plan is perfect. The office staff is friendly,kind and helpful. My experience with maintenance staff has been very positive. Having fun with my grandson in the pool on his visits is awesome. I highly recommend Clubhill
response from property -Thank you so much for taking the time to leave us such an amazing review! We are so happy that you and your grandson can enjoy our beautiful pool. Our maintenance team truly is the best of the best and it really boosts their spirits when they receive positive feedback! ~ Your Club Hill Team